In this episode of Tap’d Talks HR, Anthony speaks to Paul Gilliam, HR Director for the UK & Ireland at L’Oreal.

They discuss the big challenges facing HR Directors in 2020; why HR must not be a reactive department; the importance of the HR department paying attention to what’s coming next; and an interesting insight into how L’Oreal is future-proofing its talent and adapting to the new ways of working.