In this episode of Tap’d Talks HR, we’re joined by Erica Farmer, AI and Future Skills Specialist and author of AI for People Professionals, to explore how AI is reshaping the workplace – and why HR and people professionals need to lead the conversation.
Erica shares why AI is no longer a future trend but a present-day capability that is fundamentally changing how organisations operate, how people work, and what modern people functions need to look like. Together, we discuss the opportunities AI creates for HR, L&D and leadership teams – from automating repetitive admin and onboarding friction to enabling more strategic, people-focused work.
The conversation also explores:
- Why people professionals wear “two hats” in the AI era
- The importance of mindset and experimentation with AI
- How organisations can avoid burnout while embracing automation
- The idea of the “AI dividend” – using AI to create more time, energy and value for people
- Why leaders must become hands-on users of AI themselves rather than outsourcing understanding to others

