Report - Building Resilience: An organisational or an individual responsibility, or both?

The outbreak of the Covid-19 pandemic in early 2020 has created challenging business environments for all sectors. Working with our customers we have seen an emphasis on certain behavioural characteristics that leaders, managers and employees need to cope, succeed and thrive during these difficult times. A number of these characteristics fall under the umbrella term of “Resilience”.

In times of rapid and unforeseen organisational change, it is true that if a business and its teams of individuals can deal with the stresses and trauma of these rapid changes, then the outcomes will be more positive. These organisations and employees will have been more “resilient”. As 2020 progresses we forecast that the need for a capability in resilience will increase as more economic change is thrust upon us. Resilience will be a key component of an organisation’s strategy into 2021 and beyond. Yet, resilience, as a term, has been overused in blogs, articles and in media in recent months without much rigour around defining its elemental construction and how organisations can become “more resilient”.

So, what is “resilience”? What are the building blocks of resilience and how can we measure it?

Download this report where we aim to explain how to help build resilience in your organisation through individual employees and the company itself.

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