In the episode of Tap’d Talks HR, Andi Roberts steps into the host’s chair to speak with Fiona Ryland, former Government Chief People Officer and author of the paper: The New HR BP, about the future of the HR Business Partner role.
Organisations have spent years redesigning HR operating models with the aim of freeing HR Business Partners from operational work and enabling them to become more strategic. But for many HRBPs, that simply hasn’t happened.
Fiona explains why HR Business Partners often become the “shock absorbers” of the HR operating model – stepping in when shared services don’t deliver what managers need, when line managers lack the confidence to handle people issues themselves, or when the boundaries between different parts of HR remain unclear.
The conversation explores what needs to change, including greater role clarity, stronger line manager capability, better-functioning HR operating models and investment in the skills HR Business Partners need to operate strategically.
